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Norfolk Intensive Courses (0800 4587433)

TERMS AND CONDITIONS

Note - Please read carefully terms and conditions below

  1. All our training is on a one-to-one basis by fully qualified DSA approved instructors
  2. Accommodation where included is Bed and Breakfast only, it will normally have towels, TV and drinks facilities in the room, but we reserve the right to change this in certain circumstances
  3. We cannot be held responsible for Tests cancelled by the Driving Standards Agency or bad weather as these are beyond our control.
  4. Your driving instructor has the right to refuse the use of the school vehicle if they feel you have not reached the required standard to take the driving test. And you will subsequently forfeit your driving test fee.
  5. We do not offer a guaranteed Pass (There is no such thing)
  6. We reserve the right to change your instructor and/or vehicle at short notice due to illness or transport problems.
  7. In the unlikely event that we have to cancel part of your course/lessons due to vehicle or instructor problems and not be able to finish your course/lessons then we will rearrange your test and the balance of the course for as soon as possible or offer a full refund for the part of the course that we have not been able to complete.
  8. If you are late arriving, we will try to make up the missed time, however this is not always possible due to other commitments
  9. Please check your test date carefully as the school cannot accept responsibility due to incorrect test date information from the candidate.
  10. The school will not be responsible for any driving test terminated due to candidate’s poor eyesight please check you can read a registration plate from a distance of ( 20.5 Metres )
  11. The School accepts no liability for personal property that is left in any training vehicle.
  12. All fees include pupil cover whilst driving the School vehicle, (provided the pupil is licensed to drive). And is accompanied by, or under the direction of a Driving Standards Agency A.D.I / or on a Driving Test with an approved DSA Examiner(s).
  13. The school will not be held responsible for driving tests that do not go ahead due to the candidate not having the correct documents. ( SEE BELOW )
Please note you will need photographic proof of identity when taking either test. This means you need both parts of the new style photo licence or if you have the old style licence then you MUST BRING A VALID PASSPORT.

CANCELLATIONS

  1. All deposits for intensive courses are non refundable as this is required to reserve your training vehicle and instructor for that week
  2. All hourly lessons are subject to 48 hours cancellation period or a full price of lesson will still be charged this must be made by telephone conversation not via text message.
  3. Should you decide to leave before the course is completed we will not be expected to refund any money.

Tel: 0800 4587433 | E-mail: Norfolkintensive@aol.com | Terms & Conditions